Frequently Asked Questions

Why should I rent a DREAM HOMES SELECT Property?

In three words - Quality, Value, and Service! Our homes, townhomes, and condos are beautifully decorated and fully appointed. The location is superb - the closest vacation homes to Disney World Resorts. The value is phenomenal, not only compared to other rental homes but also compared to even lower priced hotels. However, the biggest advantage to our homes, townhomes, and condos is the service we provide. Whether you are booking from one of our knowledgeable Rental Agents, or arriving in Orlando late at night and concerned about your vacation arrangements, we are here for you. 24 hours/day, 7 days/week you can reach someone who is less than 10 minutes from your vacation DREAM HOME.

How do I make a reservation?

There are many ways. The fastest, simplest way is to go to our Select a Homes page, select the home you want and push the “Book Now” button. You may also e-mail us at sales@DreamHomesDeluxe.com. You can write us at DREAM HOMES SELECT, 5511 W. Irlo Bronson Hwy. (Hwy 192), Kissimmee, FL 34746. Too confusing? Just give us a call at 407.396.2233. You can also fax us at 407.396.4474. Our commitment to service means we do our best to service you regardless of your desired method of communication! If you have been working with one of our Rental Agents, please be sure to give us their name so we may properly credit them!

What If I need to cancel?

If you cancel your reservation more than 30 days prior to your scheduled arrival, you forfeit your deposit, but will not be charged the balance of your account. We regret we are unable to refund trips paid in full within 30 days of your scheduled arrival for any reason. Therefore we highly recommend guests purchase travel insurance (see below).

What is Travel Insurance?

Because vacations can be disrupted for a variety of reasons including (but not limited to) emergencies, death, airline delays & disruptions, illness and bad weather we highly recommend you purchase travel insurance at the time of your reservation. Insurance can usually be secured from an independent agency at 6%-7% of your total reservation.

How do I pay for my rental?

In order to confirm a reservation, DREAM HOMES SELECT must receive a $100 deposit in check, cashier's check, money order or credit card. You then have until 30 days prior to your arrival to pay the balance. If the balance is not received by then, you forfeit your deposit and the reservation becomes invalid.

Where do I check in?

At the DREAM HOMES SELECT check-in center. (We mail you directions when you reserve, but you can go to the location map page and/or the directions page to see exactly where we are located.) If you arrive after hours, your key will be ready for you in the lock box. (The code to the lock box is included in your mailed directions.) If you have any questions or problems, you will have a number to reach us 24 hours/day, 7 days/week.

How far is my DREAM HOME from the check-in center?

As you can see on our location map page, our homes are conveniently located not far from our check-in center and right beside Disney World, placing us in a convenient location to service you.

How old are your homes?

We feature newer homes, condos and townhomes - the average age of our properties is two to three years! Our oldest homes are no older than nine years. We are continually adding new properties to service you. Without proper maintenance, any property can become dreary in just a few months. Therefore, we keep our homes, townhomes, and condos very well maintained.

Do the homes look like the ones on the Internet?

They should-We took those pictures ourselves with a digital camera at the very properties we are offering for rent!

What all is provided in the home?

So much, it's tough to list it all. All linens and towels are provided. There is at least one cable TV, a VCR, and a music system. There is a pullout sofa bed. The kitchen has a refrigerator, stove, dishwasher, microwave, toaster, coffee maker and blender along with all dishes and utensils. There is a washer & dryer, vacuum cleaner, iron, ironing board, and even a hair dryer. Is there anything else you require? Just give us a call and we will do our best to service you.

Is there anything that is not provided?

There are a few things you may want to be sure to pack. We do not provide the large pool towels. You will need these because the pool water would bleach out the bathroom towels. Some homes do not provide washcloths. Also, unlike a hotel, we do not have a supplies closet just down the hall, so we are unable to provide the small "consumable" items that are necessary. This would include things like dishwashing soap, hand soap, shampoo, laundry detergent, trash bags, paper towels, spices, coffee, sugar, cream, even toilet paper. Usually, the previous guest has left you with a starter supply that you will, most likely, add to and then leave some behind for the next guest. You may want to pack a little starter kit with these items in case the home is fresh out.

Where is the best place to…..?

Our guests have all kinds of questions about their dream vacation. We welcome them! What is it you want to know - Where to play golf? Where to fish? Where is the local place of worship? Whatever you need, we will be more than happy to help you find it. Just let your rental agent know.